The Mobile Store customer care is a BIG DRAG

I had purchased a Motorola V3i mobile phone on Sunday, Dec 16th, from the following outlet:

The Mobile Store
Shop No. 17, District Center,
Plot No.7(A),DDA Building,
Janak Puri,Delhi – 110058. Tel. No. 64585811

However inspite of the Lucky Locket Scheme running as per the websiteof Motorola (http://direct.motorola.com/hellomoto/in/termsandconditions.asp)which was valid till 23.59 hours of Dec 16th, 2007 they did notprovide me any scratch card or a locket. Today when I called them upafter coming to know of the scheme they simply refused to provide mewith any locket to scratch and talked to me in a very rude manner.

The invoice number for the stated transaction is:Delh/01060/00001/7366 dated Dec 16, 2007

I hope The Mobile Store customer care would do something about it. However I know customer care in India s**ks big time and I would never hear back from them. GOSH!!!!